Privacy policy
as well as information on any consents you may have granted
As the responsible party in the sense of the data protection regulations, we inform you below about the processing of your personal data by us.
I. The term personal data and other important terms
In simple terms, personal data is any information that relates to you personally as a data subject. Provisions on what the term "personal data" means and what other terms important for the following data protection information mean can be found in Art. 4 of the DS-GVO (General Data Protection Regulation).
II. Name and contact details of the responsible person; contact details of the data protection officer
In simple terms, the controller is the person who alone or jointly with others determines the purposes and means of the processing of personal data. The name and contact details of the person responsible (and if a data protection officer has been appointed, the contact details of the data protection officer) can be found in our provider identification / imprint.
III. purposes of the processing of your personal data; legal basis for the processing
We process your personal data within the scope of our activities for the purposes listed below in accordance with the legal bases stated in each case.
1. In order to carry out pre-contractual measures based on an inquiry from you, the processing of your personal data is based on your consent pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (b) DS-GVO.
2. In order to protect our legitimate interest in responding to inquiries and in taking other measures based on an inquiry from you, the processing of your personal data will be based on the consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) DS-GVO.
3. For the performance of a contract to which you are a party, the processing of your personal data will be based on the consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (b) DS-GVO.
4. For the implementation of measures for the purpose of advertising, the processing of your personal data is carried out either on the basis of the consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) DS-GVO.
- In order to protect our legitimate interest in maintaining the proper operation of our website, in providing the most user-friendly functions possible and in analyzingthe use of our website ,the processing of your personal data is based on Article 6 (1) (f) DS-GVO.
6.In order to protect our legitimate interest in enforcing our rights and defending claims against us , the processing of your personal data is based on Article 6 (1) (f) DS-GVO.
Our systems are secured in accordance with the state of the art by technical and organizational measures to protect your personal data against access, alteration or dissemination by unauthorized persons and against loss and destruction.
Information on the processing of your personal data for the individual processing purposes can be found in the corresponding further notes within the scope of this data protection declaration.
IV. Transfer of your personal data to third parties; categories of recipients of your personal data
Insofar as this is necessary to achieve the purposes of the processing of your personal data, we transfer your personal data to third parties within the framework of the legal requirements. Detailed information on the transfer of your personal data to third parties for the individual processing purposes can be found in the corresponding further notes within the scope of this privacy policy. In cases where your personal data is transferred to third parties, the scope of the transferred data is limited to the minimum required.
V. Scope of the processing of your personal data for the individual processing purposes
Below we inform you in detail about the processing of your personal data for the various processing purposes.
Your personal data will be deleted when it is no longer needed for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this privacy policy.
1. Use of our website for information purposes
If you visit our website without sending us any information, we only process the personal data that your browser sends to our server. This is the following data, which is technically necessary to display our Internet presence to you and to ensure stability and security:
- thepage you called up
- Dateand time of the request
- amount of data transferred
- Sourceor reference from where you came to the page
- browser used byyou
- operating system used byyou
- YourIP address
Your personal data is processed on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in maintaining the proper operation of our website.
Your personal data will be deleted after 6 months, unless it is further required for the assertion of rights or the enforcement of claims due to measures against the proper operation of our Internet presence. In this case, the deletion will take place immediately after the conclusion of the corresponding proceedings.
2. Processing of requests
If you contact us with an inquiry or request, we will process the personal data and information/documents you provide. Regardless of the way in which you send us your inquiry or request, this may be:
- Dateand time of contact
- Name data
- Contactdata
- Request/concern data
- information/documents submitted
The processing of your personal data and the transmitted information/documents takes place - depending on the content of your inquiry or request - on the basis of your consent pursuant to Article 6 para. 1 letter a) DS-GVO to respond to your inquiry or on the basis of Article 6 para. 1 letter b) DS-GVO to carry out pre-contractual measures or on the basis of Article 6 para. 1 letter b) DS-GVO for the performance of a contract to which you are a party or on the basis of Article 6 (1) letter f) DS-GVO to protect our legitimate interest in responding to inquiries/concerns and in taking other measures in connection with the processing of inquiries/concerns.
Insofar as we provide a contact form and you contact us via this contact form, you grant consent with the following content by sending your message, about which you will be informed separately in the contact form:
"I consent to the processing of my e-mail address and other personal data provided by me for the purpose of responding to my message. I can revoke this consent at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation."
You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, it is sufficient to send a corresponding message to the responsible person, whose contact details you can find in the information on the responsible person. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation.
Insofar as this is necessary for the processing of your inquiry/request, we transmit your personal data to third parties within the framework of the legal requirements. In cases of transfer of your personal data to third parties, the scope of the transferred data is limited to the minimum necessary.
Your personal data will be deleted when your inquiry/concern has been resolved, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this privacy policy.
3. Fulfillment of contracts
If you provide us with personal data for the purpose of concluding a contract or in connection with the creation of a customer account, we process the data you provide for the purpose of fulfilling the contract. These are your customer data (e.g. your name and address) and the contract data (e.g. details of the products covered by the contract and payment and delivery information).
The processing of your personal data is based on Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party.
Insofar as this is necessary for the fulfillment of the contract with you, we transmit your personal data to third parties within the framework of the legal requirements. This transfer is made to the service providers involved in the performance of the contract. These are the providers of the processing tools used by us. Furthermore, these are the companies commissioned with the transport. Furthermore, these are the payment service providers commissioned with payment matters.
Insofar as you use the payment service provider PayPal for the processing of payment transactions, we expressly point out that the PayPal privacy policy applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the minimum necessary.
Your personal data will be deleted after the expiry of the retention periods of 6 or 10 years under tax and commercial law, unless we are allowed to continue processing the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this privacy policy.
4. Advertising via newsletter
If you register for our newsletter, we will process the email address you provide - and if you provide additional personal data, we will also process this data - in order to send you information about our offers by email. In this respect, only the provision of your email address is obligatory. If you voluntarily provide additional personal data, we may process this data in order to address you personally in the newsletter.
If you register for our newsletter, you give your consent with the following content: "I agree to be informed by email about interesting offers and therefore consent to the processing of my email address and the other personal data provided by me for the purpose of sending the newsletter. I can revoke this consent at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation."
The registration for our newsletter takes place in the so-called double opt-in process. This means: After registration, you will first receive an eMail with a message about the registration for the newsletter combined with a request for confirmation of the registration. Your confirmation of the registration is necessary to document the required consent to send the newsletter and to be able to recognize registrations to third-party e-mail addresses. In connection with the registrations for the newsletter and the confirmations, the IP address as well as the date and time are logged in order to be able to prove the granting of consent in accordance with the legal requirements, if necessary.
The processing of your personal data is based on the consent you have given in this regard in accordance with Article 6 (1) (a) DS-GVO.
You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, it is sufficient to send a corresponding message to the responsible person, whose contact details you can find in the information on the responsible person. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation.
If you revoke your consent or unsubscribe from our newsletter, your email address and any other transmitted data will be deleted immediately, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this privacy policy.
5. Advertising by mail
We process the personal data you provide on first and last name and address, if necessary, for sending information about our offers by mail.
Inthis respect, the processing of your personal data takes place on the basis of Article 6 (1) (f) DS-GVO for the protection of our legitimate interest incarrying out advertising measures by letter post.
You may object to the processing of your personal data for the purpose of carrying out advertising measures by letter post at any time. For this purpose, it is sufficient to notify the responsible person, whose contact details you can find in the information on the responsible person.
If you object to the processing of your personal data for the purpose of carrying out advertising measures by letter post, the personal data you have provided on first and last name and address will be deleted immediately, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.
6. Use of cookies
We use so-called cookies on our website. These are small files that are stored on your device and through which certain information is transmitted to us. The use of cookies serves to enable you to use certain functions and to make our offer more user-friendly overall.
Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after you close your browser, and enable us or our partner companies (third-party cookies) to recognize you the next time you visit our website (so-called persistent cookies).
Some of the cookies we use are technically necessary to enable you to use certain functions. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. In this respect, your personal data is processed on the basis of Article 6 (1) (b) DS-GVO for the implementation of pre-contractual measures that take place at your request as a data subject or on the basis of Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in providing the most user-friendly functions possible. Insofar as we or our partner companies use cookies for the purpose of range measurement or for marketing purposes, you can find detailed information on this, if applicable, in the corresponding further notes within the scope of this privacy policy.
You can prevent the storage of cookies by making the appropriate settings in your browser software. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. By way of example, we refer to the information on the following common browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
7. Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc ("Google"), on our website.
Inthis respect, your personal data is processed on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in analyzing the use of our website.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that the code "anonymizeIp" has been added to Google Analytics on our website. This ensures an anonymized collection of IP addresses (so-called IP masking), that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude a personal reference. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage to us as the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can prevent the future collection of your data by Google Analytics by setting an opt-out cookie. You set this cookie by clicking on this link. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click the link again.
Formore information on the terms of use between us and Google on data protection, please visithttps://www.google.com/analytics/terms/de.html and for more information on Google's data protection, please visithttps://policies.google.com/?hl=de.
Google is certified under the Privacy Shield agreement and thus guarantees compliance with European data protection law.
8. Enforcement of our rights and defense against claims against us
Where appropriate, we process your personal data to protect our legitimate interest in enforcing our rights and defending claims against us.
In this case, the processing of your personal data is based on Article 6 (1) (f) DS-GVO.
Insofar as this is necessary to protect our legitimate interests, we transmit your personal data to third parties within the framework of the legal requirements. This transmission takes place to the involved providers of debt collection services or our lawyers.
In cases where your personal data is transferred to third parties, the scope of the transferred data is limited to the minimum necessary.
Your personal data will be deleted after the conclusion of the procedure, but at the earliest after the expiry of the retention periods under tax and commercial law of 6 or 10 years, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.
VI. Duration for which your personal data will be stored or criteria for determining this duration
Your personal data will be deleted when it is no longer needed for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the scope of the legal requirements and according to the information of this Privacy Policy. Information on the duration for which your personal data is stored or the criteria for determining this duration can be found in the information on the processing of your personal data for the individual processing purposes in this Privacy Policy.
VII. Your Rights
1. Overview
In order to ensure fair and transparent processing of personal data, you as a data subject have the following rights in accordance with data protection law:
the right to obtain information in accordance with Article 15 DS-GVO,
the right to rectification in accordance with Article 16 DS-GVO,
the right to deletion according to Article 17 DS-GVO,
the right to restriction of processing pursuant to Article 18 DS-GVO,
the right to data portability according to Article 20 DS-GVO
the right to revoke consent given at any time in accordance with Article 7 (3) DS-GVO,
the right to object to processing pursuant to Article 21 DS-GVO, about which we inform you separately below
and the right to lodge a complaint with the supervisory authority pursuant to Article 77 DS-GVO, about which we will inform you separately below.
2. Your right to object to processing
The processing of personal data is permitted if the processing is necessary to protect the legitimate interests of the controller or a third party, unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child, Art. 6(1)(f) DS-GVO.
As the data subject, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(f) DS-GVO; this also applies to profiling based on these provisions.
If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms as a data subject, or for the establishment, exercise or defense of legal claims.
If we process your personal data for the purposes of direct marketing, you as the data subject have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling where it is related to such direct marketing. If you, as the data subject, object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
3. Your right of appeal to the supervisory authority
As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the requirements of the GDPR.
VIII. Information on the basis for the provision of your personal data
Insofar as you wish to conclude a contract with us or contact us with an inquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your inquiry. You are not obliged to provide your personal data. However, failure to provide your personal data would mean that we would not be able to conclude a contract with you or process your inquiry.